Nigeria Civil Aviation Regulations Part 19—Consumer Protection Regulations
Ministry of Transportation, Nigeria
The Nigeria Civil Aviation Regulations (Nig. CARs) Part 19 deals with passengers’ rights and responsibilities and airlines’ obligations to passengers. This part addresses consumer protection issues, including, compensations for denied boarding, delays and cancellations of flights.
Process Flow
Office of the Director General, Nigeria Civil Aviation Authority ⬤
Office of the Permanent Secretary, Ministry of Aviation ⬤
Office of the Minister of Aviation ⬤
Federal Executive Council ⬤
Nigeria Civil Aviation Regulations Part 19—Consumer Protection Regulations Current Version
January 2022
The Nigeria Civil Aviation Regulations (Nig. CARs) Part 19 deals with passengers’ rights and responsibilities and airlines’ obligations to passengers. This part addresses consumer protection issues, including, compensations for denied boarding, delays and cancellations of flights.
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