National Guideline for Patient Safety Incident Reporting and Learning in the Public Health Sector of South Africa
Ministry of Health, South Africa
The purpose of this Guideline is to provide direction to the health sector of South Africa regarding the management of patient safety incident reporting, including the provision of appropriate feedback to patients, families/support persons and clinicians, and the sharing of lessons learned to prevent patient harm. It describes a nationally standardized system for managing patient safety incidents to ensure that various levels of care in the health system respond effectively to patient safety incidents. By doing so, patient safety is improved by learning from failures of the healthcare system so that the likelihood of a recurrence of the same event is significantly reduced.
Process Flow
National Guideline for Patient Safety Incident Reporting and Learning in the Public Health Sector of South Africa Current Version
January 2022
The purpose of this Guideline is to provide direction to the health sector of South Africa regarding the management of patient safety incident reporting, including the provision of appropriate feedback to patients, families/support persons and clinicians, and the sharing of lessons learned to prevent patient harm. It describes a nationally standardized system for managing patient safety incidents to ensure that various levels of care in the health system respond effectively to patient safety incidents. By doing so, patient safety is improved by learning from failures of the healthcare system so that the likelihood of a recurrence of the same event is significantly reduced.
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