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Nigerian Electricity Regulatory Commission: Guidelines for Consumer consultation by Distribution Companies

Ministry of Energy and Natural Resources, Nigeria

These guidelines set out the principles and steps the distribution companies should adopt for engaging stakeholders before submitting tariff review applications to the commission. It aims to assist distribution companies to make the right decisions about when with whom and how to consult. The consultation process is expected to achieve real engagement rather than merely following a routine or bureaucratic process.

Process Flow

Consumer Affairs Department, Nigerian Electricity Regulatory Commission

Office of the Chairman, Nigerian Electricity Regulatory Commission

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Nigerian Electricity Regulatory Commission: Guidelines for Consumer consultation by Distribution Companies Current Version

January 2022

These guidelines set out the principles and steps the distribution companies should adopt for engaging stakeholders before submitting tariff review applications to the commission. It aims to assist distribution companies to make the right decisions about when with whom and how to consult. The consultation process is expected to achieve real engagement rather than merely following a routine or bureaucratic process.

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