Nigeria - 2019 - Finance

Consumer Protection Regulations

Central Bank of Nigeria, Nigeria

The Regulations provide minimum standards required of Institutions under the regulatory purview of the Bank on fair treatment of consumers, disclosure and transparency, business conduct, complaints handling and redress to protect the rights of consumers and to hold the institutions accountable.

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Consumer Protection Regulations Current Version

January 2022

The Regulations provide minimum standards required of Institutions under the regulatory purview of the Bank on fair treatment of consumers, disclosure and transparency, business conduct, complaints handling and redress to protect the rights of consumers and to hold the institutions accountable.

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