Nigeria - 2015 - Transportation

Nigeria Civil Aviation Regulations Part 19—Consumer Protection Regulations

Ministry of Transportation, Nigeria

The Nigeria Civil Aviation Regulations (Nig. CARs) Part 19 deals with passengers’ rights and responsibilities and airlines’ obligations to passengers. This part addresses consumer protection issues, including, compensations for denied boarding, delays and cancellations of flights.

Process Flow

Office of the Director General, Nigeria Civil Aviation Authority ⬤

Office of the Permanent Secretary, Ministry of Aviation ⬤

Office of the Minister of Aviation ⬤

Federal Executive Council ⬤

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Nigeria Civil Aviation Regulations Part 19—Consumer Protection Regulations Current Version

January 2022

The Nigeria Civil Aviation Regulations (Nig. CARs) Part 19 deals with passengers’ rights and responsibilities and airlines’ obligations to passengers. This part addresses consumer protection issues, including, compensations for denied boarding, delays and cancellations of flights.

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