Standards Organisation of Nigeria Procedure for Handling Complaints and Appeals
Ministry of Industry, Trade and Investment, Nigeria
This procedure applies to all complaints and appeals received by the Standards Organization of Nigeria, Management Systems Certification Unit (SON-MSC). Its purpose is to ensure that complaints and appeals received by SON-MSC are appropriately addressed within the stipulated period.
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Group Head, Quality Assurance, Standards Organisation of Nigeria ⬤
Office of the Deputy Director- Management Systems Certification, Standards Organisation of Nigeria ⬤
Office of the Director- Management Systems Certification, Standards Organisation of Nigeria ⬤
Standards Organisation of Nigeria Procedure for Handling Complaints and Appeals Current Version
January 2022
This procedure applies to all complaints and appeals received by the Standards Organization of Nigeria, Management Systems Certification Unit (SON-MSC). Its purpose is to ensure that complaints and appeals received by SON-MSC are appropriately addressed within the stipulated period.
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